Simply provide your employer your Lively HSA account number and routing number. This information can be found under your “Account Settings” then “HSA Details.” View more... We do not accept any paper checks for contributions into your HSA account.

If you want to withdraw from one HSA to fund another you would initiate one of two things: a rollover or a transfer. If you choose a rollover, the original HSA provider physically sends you a check or electronically transfers the funds to you.

If you need to make changes to your account, you can contact Lively Customer Service at 800-733-6632. What if I have questions about my Lively device? For questions about your Lively device or Health & Safety subscription you can visit www.lively.com/support or call 800-733-6632.

Open the “Lively HSA & FSA” mobile app on your smartphone and navigate to the “Debit Cards” section from the menu. Follow the instructions to activate your new card. Call 855-584-4054 and follow the prompts to activate your new card.