You can watch your Nest camera's video history on your phone or tablet, or with a computer. To watch the video history on a computer, sign in to your account at home.google.com or home.nest.com and select a camera that has a Nest Aware subscription.

Make sure your phone's Wi-Fi and Bluetooth are turned on, and that it's connected to the same Wi-Fi network you want to use for your camera. Try to set up your camera again in the app. If the help code still appears, and you're using the app on a phone, reboot your device and check if that fixes the issue.

Use the reset button It's between the power cord and the camera neck. Insert a paper clip, thumbtack or similar into the hole. Press and hold down. At 10 seconds, the status light will blink yellow four times, and you'll hear a countdown tone.

Nest Secure is no more, but you still have security options from Google. April 2024 marks the official end of the Nest Secure home security system. Google has officially dropped support for Nest Secure and -- after more than a year of warnings -- moved focus to other Nest devices.